Buyer Terms
By placing an order with Eukair, you confirm that the information provided at checkout is accurate and that you are authorised to use the selected payment method.
Order Acceptance & Confirmation
All orders are subject to product availability, payment authorisation and acceptance by Eukair. Once your order has been confirmed, you will receive an order confirmation by email.
Product Accuracy
We make every reasonable effort to ensure that product descriptions, images, colours, sizing information and prices displayed on our website are accurate. Minor variations may occur due to screen settings, lighting or manufacturing differences.
Pricing & Delivery Charges
All prices and applicable delivery charges will be shown before you complete your purchase.
Shipping & Delivery Address
Delivery times are estimates and may vary depending on destination, courier services, customs procedures and fulfilment arrangements. Customers are responsible for providing a complete and accurate delivery address.
Cancellation Rights (UK)
For most online purchases, customers in the United Kingdom have the right to cancel their order within 14 days of receiving the goods, subject to applicable legal exceptions.
Returns Conditions
Returned items should be unworn, unused and, where reasonably possible, returned with their original tags and packaging. Products should only be handled as much as necessary to inspect their fit, appearance and condition.
Faulty or Damaged Items
If you receive an item that is faulty, damaged, incorrect or not as described, please contact our customer service team as soon as possible so that we can provide an appropriate solution in accordance with your statutory consumer rights.
Refund Processing
Refunds will normally be processed using the original payment method once the return has been approved and received, subject to applicable UK consumer law.
Third-Party Fulfilment
Some Eukair products may be fulfilled or dispatched by third-party suppliers or fulfilment partners, including partners located outside the United Kingdom. This does not affect your statutory consumer rights.
Offers & Promotions
Promotional codes and special offers may be subject to specific conditions, expiry dates or product exclusions.
Statutory Liability
Nothing in these Buyer Terms is intended to exclude or limit any rights available to consumers under applicable UK law.
Agreement to Terms
By completing a purchase through eukairstore.com, you agree to these Buyer Terms.
Contact Us
Eukair
London, United Kingdom
supporte@eukairstore.com